Services
A full-service jeweller, on-site in Glenelg
The benefit of having four jewellers, a designer and a gemmologist under one roof is that almost any jewellery question, problem or project we can handle ourselves. We don't send work off-site. Custom design, repairs, valuations, remodelling and insurance all happen here at the Jetty Road workshop, by the same hands that have built pieces for Adelaide families for three generations.
Bring your Wishart pieces in at any time for a clean and inspection*
Custom design
Bespoke jewellery, made from raw metal at our bench. Engagement rings are the most popular starting point, but we design and build custom wedding bands, eternity rings, anniversary pieces, dress rings, pendants, earrings and statement pieces too.
The process starts with a 30 to 45 minute consultation with Dan. We'll talk through what you have in mind, look at inspiration you've collected, sketch options, and discuss stones, settings, metals and budget. From there we produce a scale drawing for sign-off, then move into manufacture.
Most custom pieces take four to eight weeks from sign-off, depending on complexity and stone sourcing. We'll give you a realistic timeline on the first visit.
Remodelling
Almost every Adelaide family has at least one piece of jewellery that's loved but no longer worn. A grandmother's engagement ring that doesn't fit. A piece that's gone out of style. An inheritance that's beautiful but isn't quite "you." Remodelling brings that piece back into rotation.
We can rework a ring into a contemporary setting, recut and reset a sentimental stone, melt down old gold and use it in a new piece, or turn a ring into a pendant. The original metals and stones stay yours throughout, and we walk you through every option before any work begins.
It's some of the most rewarding work we do.
Repairs
Most repairs are handled in-house at the workshop, often while you wait. We do:
- Ring resizing (up and down)
- Claw retipping and re-clawing
- Stone replacement and re-setting
- Rhodium plating (refreshing white gold pieces)
- Soldering and joint repair
- Chain repair and clasp replacement
- Pearl restringing
- Polishing and cleaning
We're happy to look at pieces we didn't make. If a repair isn't viable or isn't worth the cost relative to the piece, we'll tell you honestly. There's no charge for a repair assessment.
Valuations
Independent jewellery valuations carried out by our qualified gemmologist. We provide:
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Insurance-grade replacement valuations
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Probate valuations
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Photographic valuations
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Annual revaluations for pieces insured through Q Report
Valuations are typically completed within a week, and the certificate is provided in both digital and printed form. Bring your piece in for a no-obligation quote.
Jewellery insurance through Q Report
Q Report Jewellery Insurance offers Wishart customers jewellery insurance. Benefits include cover for your jewellery when it is lost, stolen, damaged or disappears.
Learn more about the cover and find the Product Disclosure Statement and Target Market Determination here at qreport.com.au
You can get an instant indicative estimate and apply online by clicking here
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Q Report insurance is issued by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and distributed by Jewellers Loop Pty Ltd (ABN 47 110 767 087, AFSL No. 556525) (Jewellers Loop), trading as Q Report under a binding authority provided by Chubb. As a referrer, the jeweller receives a referral fee for a referral and for any policy issued as a result of this referral. This referral does not constitute a recommendation or endorsement of the insurance policy by the referring jeweller. Before making a decision, please consider the PDS and TMD available from the Q Report website.
Cleaning and care
Bring your Wishart pieces in at any time for a clean and inspection. We'll check claws, settings and shanks for wear, polish away the day-to-day marks, and let you know if anything needs attention. Pieces from other jewellers are welcome.
Frequently Asked Questions
Yes. We happily look at and repair pieces from other jewellers. If a repair isn't viable, we'll tell you honestly. There's no charge for an assessment.
Valuation fees depend on the piece and the type of valuation required. As a guide, a standard insurance valuation for a single ring starts from $150. Bring your piece in for an accurate quote.
Yes, and it's some of our favourite work. Bring the piece in and we'll talk through options. Your original metals and stones stay yours throughout the process.
We like to complete repairs within 1–2 weeks, depending on
workload.
Q Report Jewellery Insurance offers Wishart customers jewellery insurance. Benefits include cover for your jewellery when it is lost, stolen, damaged or disappears.
Learn more about the cover and find the Product Disclosure Statement and Target Market Determination here at qreport.com.au
You can get an instant indicative estimate and apply online by clicking here
_______
Q Report insurance is issued by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) (Chubb) and distributed by Jewellers Loop Pty Ltd (ABN 47 110 767 087, AFSL No. 556525) (Jewellers Loop), trading as Q Report under a binding authority provided by Chubb. As a referrer, the jeweller receives a referral fee for a referral and for any policy issued as a result of this referral. This referral does not constitute a recommendation or endorsement of the insurance policy by the referring jeweller. Before making a decision, please consider the PDS and TMD available from the Q Report website.
Photographs aren't sufficient for an accurate valuation. Our gemmologist needs to examine the piece in person to assess weight, stone quality and condition.